NSQF- Sales Associate.pdf

Sales Associate

  • Job DescriptionIndividuals in this position interact with customers by giving specialized service and product demonstrations to maximise business in a retail environment whilst striving for continous improvements in levels of services rendered.
  • CodeRAS / Q0104
  • SectorOrganised Retail
  • NSQF LevelLevel 4
  • Notional Hours280
  • Accrediting BodiesRetailers Association's Skill Council of India (RASCI)
  • Certifying BodiesRetailers Association's Skill Council of India (RASCI)
  • Proposed Occupation

    Store Operation

  • International Comparability

    Service Skill Australia (Code: SIR30212)

  • Progression Pathway

    Team Leader

  • Qualification File NSQF- Sales Associate.pdf
  • Supporting Documents
  • Formal structure of the qualification
    Title of unit or other component Mandatory/ Optional Estimated size (Hours) Level
    RAS/N0114 - To process credit applications for purchases Mandatory 280 (Cumulative Notional Hour for all NOS) 4
    RAS/N0120 - To help keep the store secure Mandatory 4
    RAS/N0122 - To help maintain healthy and safety Mandatory 4
    RAS/N0125 - To demonstrate products to customers Mandatory 4
    RAS/N0126 - To help customers choose right products Mandatory 4
    RAS/N0127 - To provide specialist support to customers facilitating purchases Mandatory 4
    RAS/N0128 - To maximise sales of goods & services Mandatory 4
    RAS/N0129 - To provide personalised sales & post-sales service support Mandatory 4
    RAS/N0130 - To create a positive image of self & organisation in the customers mind Mandatory 4
    RAS/N0132 - To resolve customer concerns Mandatory 4
    RAS/N0133 - To organise the delivery of reliable service Mandatory 4
    RAS/N0134 - To improve customer relationship Mandatory 4
    RAS/N0135 - To monitor and solve service concerns Mandatory 4
    RAS/N0136 - To promote continuous improvement in service Mandatory 4
    RAS/N0137 - To work effectively in your team Mandatory 4
    RAS/N0138 - To work effectively in your organisation Mandatory 4