NSQF-Bell Boy.pdf

Bell Boy

  • Job DescriptionThe individual at work welcomes the guest, carries the guest's luggage to the allotted room, and attends to their preliminary queries.
  • CodeTHC/Q0104
  • SectorTourism & Hospitality
  • NSQF LevelLevel 4
  • Notional Hours340
  • Accrediting BodiesTourism and Hospitality Skill Council
  • Certifying BodiesTourism and Hospitality Skill Council
  • Proposed Occupation

    Front Office Management

  • Progression Pathway

    Bell Captain-Level 5.

  • Qualification File NSQF-Bell Boy.pdf
  • Supporting Documents
  • Formal structure of the qualification
    Title of unit or other component Mandatory/ Optional Estimated size (Hours) Level
    THC/N0105: Welcome and assist in guest check-in Mandatory 40 4
    THC/N0106: Explain about facilities and services offered Mandatory 30 4
    THC/N0107: Attend to guest queries Mandatory 30 4
    THC/N9901: Communicate with customer and colleagues Mandatory 20 Common Across all Levels
    THC/N9902: Maintain customer-centric service orientation Mandatory 20 Common Across all Levels
    THC/N9903: Maintain standard of etiquette and hospitable conduct Mandatory 10 Common Across all Levels
    THC/N9904: Follow gender and age sensitive service practices Mandatory 10 Common Across all Levels
    THC/N9906: Maintain health and hygiene Mandatory 20 Common Across all Levels
    THC/N9907: Maintain safety at workplace Mandatory 20 Common Across all Levels
    THC/N9909: Learn a foreign or local language(s) including English Mandatory 140 Common Across all Levels