Individuals at this job understand the client’s business requirements and translate them into technology requirements for the technology consultants. They act as facilitators in the process of solutioning and development of the end product/service.
Primary responsibility of the individual in this job is to organise, analyse, synthesize and summarize information using appropriate analytical methodologies. He/she needs to prepare companies profiles, conducts financial analysis & valuations, benchmarking, collect data using techniques such as questionnaires, surveys, interviews and electronic data collection as part of the job.
Individuals at this job are responsible for ensuring the availability of an application or product for end users. Such roles provide ongoing/ad-hoc support for software products or customized applications aimed towards correction of faults/bugs or improvement of performance.
Individuals at this job are responsible for tracking business metrics and generating dashboards for the consumption of business managers. Individuals need to develop research protocols, analytical frameworks and crack tough business problems across verticals. Individuals also need to explore data to find new patterns and relationships by applying quantitative techniques, and build statistical models.
Individuals in this job are required to organise and maintain information related to medical research and records, and perform data coding of records. He/she need to ensure completeness, correctness and quality of the data generated during clinical trials with high accuracy.
Individuals in this job receive and make telephone calls which are primarily scripted, basic and routine with the assistance of a computerised system. They answer inquiries, resolve problems, record complaints and/or receive feedback.
Individuals at this job are responsible for resolving queries and customer cases over web-chat or email. They form the primary layer of contact with the customer and responses may be made on either preexisting email templates or customized mails to the query requirement.