Retail Store Manager_QF.pdf

Retail Store Manager

  • Job DescriptionIndividual in this position is responsible for supervising and directing the store staff, taking staffing decisions, ensuring product availability, maintaining visual merchandising standards, ensuring customer satisfaction, optimising the store’s financial performance and managing safety and security of the store while adhering to the business and store processes.
  • Originally Approved
  • Last Revised
  • Code2019/RET/RASCI/03134
  • SectorOrganised Retail
  • NSQF LevelLevel 7
  • Notional Hours350
  • Accrediting BodiesRetailers Association’s Skill Council of India (RASCI)
  • Certifying BodiesRetailers Association’s Skill Council of India (RASCI)
  • Proposed Occupation

    Store Operations

  • International Comparability

    NA

  • Progression Pathway

    Cluster Manager/Area Manager

  • Planned arrangements for RPL

    The RPL process will be aligned to RPL
    guidelines comprising of below steps:
    1. Mobilization process to be
    undertaken by Agency identified by
    SSC as per scheme guidelines
    2. Counselling & Pre-screening of
    candidates to be conducted as per
    SSC defined pre-screening criteria
    3. Orientation of enrolled candidates by
    certified Trainers as per scheme guidelines
    4. Final Assessment to be conducted by
    certified assessors of SSC affiliated
    Assessment Agency
    5. Certification to be done as per
    scheme Guidelines by SSC

  • Qualification File Retail Store Manager_QF.pdf
  • Supporting Documents
  • Formal structure of the qualification
    Title of unit or other component Estimated size (Hours) Level
    RAS/N0152 Optimize inventory to ensure maximum availability of stocks and minimized losses 46 7
    RAS/N0153 Implement standard operating procedures, process and policy at the store while ensuring timely and accurate reporting 46 7
    RAS/N0154 Manage sales and service delivery to increase store profitability 46 7
    RAS/N0155 Check and confirm adherence to visual merchandising plans 46 7
    RAS/N0156 Manage overall safety, security and hygiene of the store 28 7
    RAS/N0157 Implement promotions and special events at the store 46 7
    RAS/N0158 Manage human resources at the store through manpower planning, recruitment, training and performance management 46 7
    RAS/N0159 Conduct price benchmarking and market study of competition 46 7
    Total 350
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