9. QFile FFSQ8102 Delivery Assistant.pdf

Delivery & Installation Executive- Furniture & Fittings

  • Job DescriptionThe individual at work is responsible for picking up the package from the local office/godown, delivering it to the end customer at its doorstep and providing installation services at the customer premises. This job role would also include providing post installation support in case of any complaints/issues are raised by customers. These executives form a critical part of industry value chain, post an order placement by the customer. He must have the ability to carry out tasks and multitasking ability, good planning and team skills. S/he should be result oriented i.e., ability to prioritize and execute tasks within scheduled time limits and possess people skills, reading and writing ability ,along with ability to communicate. Further, s/he should also be physically fit and have knowledge of hand and power tools, general carpentry skills and attention to detail.
  • Originally Approved23rd NSQC - August 2019
  • Last Revised-
  • Code2019/WC/FFSC/03322
  • SectorWood & Carpentry
  • NSQF LevelLevel 4
  • Notional Hours260
  • Accrediting BodiesFurniture & Fittings Skill Council (FFSC)
  • Certifying BodiesFurniture & Fittings Skill Council (FFSC)
  • Proposed Occupation

    Sales and distribution

  • Progression Pathway

    Entrepreneur (Level 5)
    Manager Sales &
    Distribution (Level 6)

  • Planned arrangements for RPL

    RPL arrangements and
    policies are in line with
    the guidelines of
    Pradhan Mantri
    Kaushal Vikas Yojna II,
    Ministry of Skill
    Development &

  • Qualification File 9. QFile FFSQ8102 Delivery Assistant.pdf
  • Supporting Documents
  • Formal structure of the qualification
    Title of unit or other component Estimated size (Hours) Level
    LSC/N3001 – Prepare for shipment delivery 24 3
    LSC/N3002 Perform delivery 40 3
    FFS/N8102 Installation of furniture & fittings and review post completion 100 4
    LSC/N3003 Perform post-delivery activities 28 3
    FFS/N8103 Providing customer support 24 4
    FFS/N8601 Ensure health and safety at workplace 16 4
    FFS/N8501 Maintain work area, tools and machines 12 4
    FFS/N8801 Work effectively with others 16 4
    Total 260 4
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