Courier Claims processor are also known as Claims Processors. Indiviadual in this role are responsible for receiving claims, assessing the shipments concerned to ensure the claim is genuine and estimating the reimbursable amount. They are a specialized role who are also responsible for coordinating with other departments, conducting interviews and filling out forms for insurance claims.
Courier Delivery Executives are also known as Delivery Executives or Couriers. Individuals in this role are on-the-road staff who are responsible for collecting packages from the local office and delivering them to the customers at their doorstep. They are also responsible for verifying customer ID, collecting payment, if applicable and obtaining customer signature. They are a critical part of courier operations as shipment delivery is a crucial activity.
The individual is responsible for resolving customer queries by co-ordinating with various departments, feeding data into Enterprise Resource Planning (ERP) and analysing them to generate reports. S/he will also undertake retail and institutional sales for courier and provide support for custom clearances for shipments
Courier Institutional Sales Executives are also known as Field Sales Executives. Individuals in this role are sales staff who are out on the field and responsible for development of new business, retention of existing clients and realization of payments. They are an integral part of the sales team who are responsible for managing the relationship with several institutional clients of an organization.
The individual is responsible for managing the operations and business decisions with respect to the branch/ area, covering service centre operations, last mile, customer service excellence, coordinating with vendors, contractors, business development and performance review. S/he is responsible for overall financial and physical performance of the unit
Courier Pick-up Executives are also known as Pick-up Executives or Courier Collection Executives. Individuals in this role are on-theroad staff who are responsible for collecting packages from the corporate customer's doorstep, completing the paperwork, and delivering the package to the local collection center. They are a key customer facing role who are also responsible for preparing air waybills and informing customers of different products and services of the company.
Courier Sorters are also known as Mail Sorters or Sorting Agents. Individuals in this role, who work in both service stations and hubs, are responsible for sorting outbound/inbound mail items according destination hub/service center in preparation for delivery. They are a key part of the operations as both outbound and inbound mail items have to sorted for efficient operations.
The individual is responsible for supervising courier centre/hub activities such as courier handling, sorting, bagging, delivery and cash collection. The individual would manage the workforce and equipment deployed and resolve issues to ensure effective and smooth operations
To perform the duties of Logistician in IAF for stocking, Procurement & Provisioning, warehousing and inventory related tasks.
Crane Operator Overhead operates electrically-driven crane running on overhead rails laid on metal bridge to lift, move and lower heavy objects from one place to another maintaining proper operation, procedures and safety measures.
Data Feeder – Warehouse, in the Logistics industry is also known as system executive, data analyst, data entry operator and system analyst. Individuals in this role need electronically process all orders and provide database management support for warehouse operations. Responsibilities include logging orders, maintaining reports, generating pick lists and schedules.
Delivery Management Cell Agents, are also known as Query Resolution Executives. Individuals in this role, who work out of customer care centers or corporate offices, are responsible for tracking the shipment, coordinating with other departments and resolving the customer queries. They are a key part of customer service as they are responsible for quick resolution of customer's issues and resolution of their queries.
Despatch Operator will understand the steps involved in loading operations, tools and equipment, safety requirements and the safe procedures of loading trucks and containers using EOT effectively and with good quality.
Documentation Assistants are also known as transportation assistants. Individuals in this role are responsible for carrying out the paperwork required for dispatching outbound trucks and checking the documents while receiving inbound trucks so that they comply with business and legal requirements.
Driver cum Courier boy will drive the vehicle and deliver consignment to the right customer