A 5G Technician - Active Network Installation is responsible for carrying out rack-level installation to install 5G network equipment and then carrying out the 5G active network installation. The individual also identifies and rectifies faults or malfunctions during the installation process.

Active Network Management Associate is responsible for provisioning of end-to-end circuits and managing network elements from a centralized server for a Network Management System.

BSS Support Engineer is responsible for ensuring network uptime through preventive maintenance of Base Station Controller (BSC) sites and effective fault management in case of fault occurrence. The individual also assists field engineers in performing their assigned activities at BTS locations.

This unit is about dealing with industry standard practices, flows and tools involved in assembly, test, debug, and enablement of Telecom Hardware boards and make them ready for system integration and commissioning.  

The individual is responsible for installing, configuring and testing of CPE (modem, routers and switches) for broadband access. The individual also establishes connectivity between CPE and end-user device (CPU, Laptop, tablets, Smart/IP TV etc.) at customer premises and carries out basic troubleshooting for identifying, localizing and rectifying cable, connectivity and equipment fault in coordination with NOC.

Broadband Technician is responsible for installation, configuration and testing of CPE (modem,  routers and switches) for broadband access. He also establishes connectivity between CPE and end-user device (CPU, Laptop, tablets, Smart/IP TV etc.) at customer premises and carries out basic trouble-shooting for identifying, localizing & rectifying cable, connectivity and equipment fault in coordination with NOC.

 BSS/ BTS  Support engineer is  responsible for  ensuring network uptime through preventive maintenance of BSC sites and effective fault management in case of fault occurrence. He  also assists field engineers in performing their assigned activities at BTS locations.  

 Individuals at this job provide customer service by handling, following  and resolving walk-in customer’s queries, requests  and  complaints and proactively recommend/sell organization’s products and services.

Individuals at this job provide customer service by interacting with walk-in customers. They also handle, follow-up and resolve customer’s queries, requests and complaints, in a timely manner.

Cluster In-Charge is responsible for managing cell sites in his cluster by ensuring site hygiene, increase site up-time, monitor and certify preventive and corrective maintenance. He has to undertake regular site visits and audits, develop healthy relations with landlord and vendors, handle issues and control operational expenses. The individual should ensure efficient and effective operations and maintenance of tower sites to meet company objective of delivering highest up-time along with cost and energy efficiency.

Individual at this job needs to ensure increase in site up- time and reduce energy cost; monitor preventive maintenance, corrective maintenance and on-site repair, through regular site visits and audits; maintain hygiene of the tower site; train site technicians; develop healthy relationship with landlords & vendors; handle all types of issues/fault on site and control other operational expenses.

The individual is responsible for providing uninterrupted infrastructure services to operators in cluster, ensuring optimum utilization of resources and efficiency in reducing energy and other operational costs while maintaining high up-time per mobile tower. The individual also needs to assure adherence to compliance/performance parameters, technical and safety training of team and adopt a holistic technical approach towards the infrastructure at cell sites/mobile towers. In addition, the individual needs to supervise upgrading of sites and tracking of new sites in the cluster.

Individual at this job is responsible for providing uninterrupted infra services to  operators  in cluster; ensure  optimum utilization of resources; efficiency in reducing energy and other operational costs; delight customer by ensuring high up-time per  mobile tower is maintained; adherence to compliance/performance parameters; technical and safety training of team and a holistic technical approach towards the entire infrastructure present at cell sites/mobile towers.